Privacy policy

Privacy Policy

Last Updated: June 18, 2026

mamahalo shop ("we," "us," or "our") provides services using the Shopify platform. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services, make a purchase, or communicate with us.

1. Personal Information We Collect

We may collect the following categories of information in order to provide our services:

  • Contact Information: Name, address, phone number, and email address.
  • Financial Information: Payment information, transaction details, and payment confirmation.
  • Account Information: Username, password, and preferences.
  • Transaction Information: Browsing history, shopping cart items, and purchase/return history (including withdrawal requests under the European Economic Area regulations).
  • Device and Usage Information: IP address, browser information, Cookies, and access logs.

2. How We Use Your Personal Information

  • Providing Services: Order processing, shipping arrangements, processing order cancellations, returns, or contract withdrawals, account management, and providing personalized experiences.
  • Marketing: Promotional communications, online advertising, and interest-based advertising (behavioral targeting).
  • Security: Fraud detection, prevention, and account authentication.
  • Communication: Customer support and important notifications.
  • Legal Obligations: Compliance with applicable laws and legal processes (such as the EU Consumer Rights Directive and regional data protection regulations).

3. Relationship with Shopify

Our service is hosted by Shopify. Shopify processes your personal information to support our business functions. For more details, please review the Shopify Consumer Privacy Policy.

4. Disclosure of Personal Information to Third Parties

We may share your personal information, including Cookie identifiers, with the following major advertising partners to display personalized advertisements and for analytics purposes:

  • Microsoft (Microsoft Advertising)
  • Google (Google Ads)
  • Meta (Facebook / Instagram Ads)
  • TikTok (TikTok Ads)
  • Pinterest (Pinterest Ads)
  • Service providers such as shipping carriers and payment processors.
  • Disclosure based on legal requirements.

5. Your Rights and Choices

You may have certain rights regarding your personal information. Especially for residents of the European Economic Area (EEA), your rights are strictly protected under the GDPR, including:

  • Right to Access (Request for disclosure)
  • Right to Correction or Deletion
  • Right to Opt-out of marketing communications

*To exercise these rights, please contact us using the information provided below.

6. How to Opt-Out of Data Collection

We use Cookies to analyze site usage and deliver advertisements tailored to your interests through third-party services. If you wish to opt-out of this data collection or personalized advertising, you can do so through the following provider-specific links:

You can also set your browser (e.g., Chrome, Safari) to refuse Cookies.

7. Legal Compliance and International Transfers

We comply with applicable privacy laws and regulations based on your region of residence (including the GDPR for residents of the EEA). Your personal information may be transferred to, stored, and processed in countries other than your country of residence (including Japan, the United States, and Canada).

【Legal Notice & Contact Information】

This shop is operated transparently and in good faith by the following responsible operator under the official domain (mamahaloshop.com). We clearly verify our identity based on the brand representation stated in our advertisements and landing pages to ensure a safe shopping experience.

If you have any questions about our privacy practices, please contact us at:

Address: 5F, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Business Name: mamahalo / Nana Hasebe
Phone: +81-90-2434-4324
Email: info@mamahaloshop.com