Privacy Policy

1. Personal information collected

We may collect the following categories of information in providing our Services:

• Contact information: name, address, phone number, email address.
• Financial Information: payment information, transaction details, payment confirmations.
• Account information: username, password, and preferences.
• Transaction information: browsing history, cart, purchase and return history.
• Device and usage information: IP address, browser information, cookies, access analysis.

2. Purpose of use of personal information

• Providing our services: fulfilling your order, arranging for delivery, managing your account, and providing a personalized experience.
• Marketing: sending you promotional communications, displaying online advertisements, and delivering behaviorally targeted advertising.
• Security: Fraud detection, fraud prevention, account authentication.
• Communications: Customer support, important announcements.
• Legal Obligations: To comply with applicable law or legal process.

3. Relationship with Shopify

Our Service is hosted by Shopify, which processes your personal information and provides features to support our business. For more information, please see the Shopify Consumer Privacy Policy .

4. Disclosure of Personal Information to Third Parties

We may share identifiers such as cookies with the following major advertising partners for the purpose of displaying personalized advertisements based on your interests and conducting analysis.

• Microsoft
• Google
• Meta (Facebook/Instagram)
• TikTok
• Pinterest
• Service providers such as delivery companies and payment processing companies.
• Disclosures pursuant to legal requirements.

5. Your Rights and Choices

You may have the following rights regarding your personal information:

• Right of access (request for disclosure of information)
• Right to correction and deletion
• Opting out of marketing communications

*To exercise your rights, please contact us at the address below.

6. Data provision to external services and opt-out (stopping delivery)

This site uses cookies to monitor how the site is used and to display advertisements in order to display advertisements that are best suited to the user and to improve the convenience of our services. If you do not wish for this data collection or the display of personalized advertisements, you can opt out of these settings individually by visiting the pages provided by each company below.

• Microsoft Advertising:
  Settings page (https://choice.microsoft.com/ja-jp/opt-out)
• Google Ads:
  Settings page (https://adssettings.google.com/authenticated)
• Meta (Facebook/Instagram) Ads:
  Settings page (https://www.facebook.com/adpreferences/ad_settings)
• TikTok Ads:
  Settings page (https://www.tiktok.com/legal/report/privacy)
• Pinterest Ads:
  Settings page (https://help.pinterest.com/ja/article/personalization-and-data)
• Other ad settings:
  You can also disable them all together on sites like the Digital Advertising Alliance .

You can also choose to not accept cookies by adjusting your browser settings.

7. Legal Compliance and International Transfers

We strive to protect personal information in accordance with the laws of the region in which you reside (European Economic Area (EEA), etc.). Your personal information may be transferred, stored, and processed in countries other than your country of residence (Japan, the United States, Canada, etc.).

[Contact Information]

If you have any questions about our privacy practices, please contact us at:

Address: 5F, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo 107-0062
Seller name: mamahalo Hasebe Nana Phone number: 090-2434-4324
Email: info@mamahaloshop.com